At RailCrew Xpress, we assist America's railroads to better serve the nation, by providing safe and reliable crew transportation, while conducting ourselves in a manner that promotes reward, fairness, respect, and consideration for all our stakeholders, including employees, customers, suppliers and shareholders.
The goal of RailCrew Xpress is to provide safe, dependable transportation services, and to perform these services efficiently. The safety standards of this company will not be compromised, subordinated or diminished by any other goal or challenge.
RailCrew Xpress is a place where everyone is encouraged and rewarded as they expand their knowledge and fulfill their individual potentials. We invite our employees to enjoy a sense of individuality with accompanying freedom of expression. Our highest aim is to be considered an enviable workplace by each of our employees. We will conduct its affairs in a businesslike manner, with ambitious goals commensurate with its position of leadership in the transportation industry and in the communities we serve. Ethical practice and respect for the needs of those around us will always be reflected in our standards and our decisions.
RailCrew xpress was officially formed in August 2005 to provide crew transportation services to class-one railways in the United States.
Railways depend on third party providers to transport crew—mainly engineers and conductors—from train to train. This may seem odd to those who might wonder, why don’t the crew members just get on another train? The answer lies in the fact that the limited infrastructure for freight rail transportation is already overextended: tracks that should handle 10 trips per day handle 40. The freight routes are also fairly short, 150 to 250 miles, and trains and crews are scheduled to the limit. Both these factors mean that while crew are called upon to cover more routes a day, often with little time between, crew members may not be able to get rail transport back to an originating location that would not conflict with already scheduled track use. U.S. Federal Railroad Administration (FRA) rules also contribute to high crew turnaround—when a crews' allowable working hours are up, they must get off a train and go back to their home rail depots. All of this presents a logistical challenge to railways in managing their skilled crews.
The founders started the company because they saw a need for technology solutions to streamline the crew transportation component of the freight railway business. The railway industry has strict contract penalties with their suppliers so it is critical we guarantee to our customers that their rail crews will always arrive on time. The new mobile computing solution will give us the up-to-minute location information and improved fleet tracking accuracy needed to provide the best service available.
The Management Team